Privacy Policy.

Overview

ARC Electrical Service LLC ("ARC", "we", "our") respects your privacy. This policy explains what information we collect when you use our website or interact with us, how we use it, and the choices you have.

Information we collect

• Contact and project details you submit through forms, such as name, company, phone, email, project address, project type, scope, timeline, and budget range.
• Communications with you, including phone calls, email, and messages.
• Usage data about how our website is used, collected through privacy-respecting analytics.

How we use it

• To respond to your inquiries and prepare estimates.
• To schedule consultations, site visits, and appointments.
• To provide and improve our services.
• To communicate about projects you have requested.

Call recording

If you call an ARC phone line that uses an automated assistant, calls may be recorded for quality and record-keeping. We disclose recording at the start of such calls where required. Recordings and transcripts are stored securely, access is restricted to authorized team members, and retention is limited to a configurable period.

Sharing

We do not sell your information. We share information only with service providers who help us operate (such as hosting, telephony, and email delivery) under confidentiality obligations, or as required by law.

Security and retention

We use reasonable technical and organizational measures to protect your information. We retain information only as long as needed for the purposes described, and then delete or anonymize it.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us. To opt out of marketing communications, reply to any message or contact us directly.

Contact

Questions about this policy can be directed to ARC Electrical Service LLC, 7430 Seabiscuit Bay Lane, Humble, TX 77338.

Last updated: 2026-11-05. This policy should be reviewed by legal counsel before launch.